Therapy Outcome Measures (TOMs)
About this course
The pressure on therapy services has never been greater. Clinicians and service leaders are increasingly expected to demonstrate not only how much activity takes place, but also the real difference therapy makes to people’s lives.
Therapy Outcome Measures (TOMs) provides a practical, evidence-based framework for measuring meaningful clinical outcomes across rehabilitation, habilitation and therapy services. It is suitable for use in all settings and with clients, service users and patients of all ages. TOMs is based on the World Health Organisation’s framework and developed by Professor Pam Enderby and Alex John over more than 40 years of research and refinement. Therapy Outcome Measures (TOMs) is now one of the most widely recognised cross-disciplinary outcome measurement systems available, with 85 specialist scales covering a broad range of clinical areas.
This highly practical one-day workshop provides a comprehensive introduction to using TOMs confidently in everyday clinical practice. Through real case examples, guided scoring exercises and discussion, participants will develop the knowledge and confidence to begin collecting meaningful outcome data immediately within their own services.
The course is delivered by Professor Pam Enderby, Dr Alexandra John, Freyja Bell and Dr Sue Pownall. It draws on decades of research, clinical experience, and real-world implementation across health, education, and rehabilitation services.
Participants wishing to become accredited trainers within their own organisation may also progress to the optional Train-the-Trainer programme.
Why attend this course?
Whether you are introducing Therapy Outcome Measures for the first time or looking to strengthen how your service demonstrates impact, this practical workshop will equip you with the knowledge and confidence to use TOMs effectively in everyday practice.
Through clear explanations, real clinical examples and plenty of guided scoring practice, you’ll leave with skills you can start applying immediately.
By the end of the workshop, you will be able to:
- understand why outcome measurement is becoming increasingly important across modern health and care services
- learn the difference between patient-reported outcome measures (PROMs), patient experience measures (PREMs) and clinician-rated outcome measures such as TOMs
- confidently select and apply the appropriate TOM scale
- score patients consistently across the four TOM domains
- understand the value and concepts of real-world evidence
- interpret outcome data to demonstrate the impact of your service
- understand how TOM can support service evaluation, benchmarking and quality improvement
- begin using TOM confidently within your own clinical practice.
Who is this course for?
This course is suitable for:
- Speech and Language Therapists
- Occupational Therapists
- Physiotherapists
- Dietitians
- Therapy Assistants (who attend with a qualified therapist)
- Rehabilitation professionals
- Service Leads
- Clinical Managers
- Allied Health Professional teams
- Researchers and service improvement leads
- Case Managers
It is suitable for clinicians completely new to Therapy Outcome Measures and for organisations planning wider implementation across their services.
Course pricing
Pricing coming soon.
Please book your place here or alternatively, you can contact us if you are you would like to:
- Book four or more courses (we can offer you a discount)
- Make a block booking for a group
- Book a closed course
Course presenters
Professor Pam Enderby
Emeritus Professor of Community Rehabilitation and Speech and Language Therapist, OBE, PhD, DSc, FRCSLT
Pam Enderby is an emeritus professor of community rehabilitation and a qualified Speech and Language Therapist who has specialised in therapy-related research for over 40 years, with a special emphasis on measuring outcomes.
Professor Pam Enderby has received many awards and honours for her research and clinical contribution. These include Life Membership from the British Society for Rehabilitation Medicine, honorary Doctorates of Science from the University of the West of England and the University of Sheffield, the Tavistock Award for Aphasia, the Distinguished Scholar Award from the Society for Research in Rehabilitation and the Princess Margaret Award from the Stroke Association.
Alexandra John
PhD, MSc, RCSLT
Alexandra John is a qualified Speech and Language Therapist (SLT) and researcher with experience working with children with paediatric speech and language difficulties. She is interested in research on the effectiveness of speech and language therapy and on intervention outcomes. This includes the development of assessment tools and outcome measures, such as the Therapy Outcome Measures for Health professionals. She has also collaborated with researchers on the development of the Cleft Palate Audit Tool for Speech, which is used as a national tool at Cleft Centres in the United Kingdom.
Her Doctorate was on Therapy Outcome Measures used by SLTs across the United Kingdom. She has worked for 36 years with Professor Pamela Enderby on Therapy Outcome Measures (TOMs), their development, use, training and data analysis. She is co-author of the TOMs handbooks. The Royal College of Speech and Language Therapists has developed the RCSLT Online Outcome Tool (ROOT) for SLTs nationally to enter TOM data. This has allowed TOM data to be generated, enabling SLTs to utilise outcome data.
Sue Pownall
PhD, FRCSLT
Dr Sue Pownall is a qualified Speech and Language Therapist. She worked in the NHS for over 35 years, leading a large SLT service providing care to adults across acute and community teams. Recently she became an independent consultant working with several partners to offer training and advice around clinical management, service improvement and clinical outcomes.
Sue’s clinical specialism is in dysphagia. She has extensive experience of working with clients with dysphagia resulting from a range of medical conditions, across clinical pathways and from both acute and community settings. She is an active researcher with an interest in assessment and treatment interventions for dysphagia. In addition, she collaborates with a US-based company to bring an evidence-based protocol of neuromuscular electrical stimulation to the UK to improve swallowing outcomes.
Course topics
Why measure outcomes?
- The changing healthcare landscape
- Demonstrating value rather than activity
- Real-world evidence
- Supporting quality improvement
- Using outcomes to influence service development
Understanding outcome measurement
- What is an outcome?
- Outputs versus outcomes
- PROMs, PREMs and clinical outcome measures
- The International Classification of Functioning (ICF)
- The four TOMs domains
Introducing Therapy Outcome Measures
- The principles behind TOMs
- Core scales and adapted scales
- Selecting the appropriate scale
- The 85 specialist TOMs scales
- Rating consistently and reliably
Practical scoring
- Working through real clinical cases
- Applying TOMs ratings
- Improving inter-rater reliability
- Understanding clinically significant change
- Common scoring challenges
Using TOMs in practice
- Recording outcomes throughout an episode of care
- Benchmarking services
- Using data for audit and quality improvement
- Presenting outcomes to managers and commissioners
- Learning from real-world examples
Optional Progression Training
Therapy Outcome Measures (TOMs) Train the Trainer
Participants who have attended the introductory course and gained practical experience using TOM (minimum 10 rated patients) may progress to the optional Train the Trainer programme. Click here to view the progression course.
Who this course is suitable for
Booking information
This course is available on various dates throughout the year. To view available course dates, select your preferred date and book your place, please click here.
During the booking process, you can select to reserve a place instead (while you confirm you can attend or to organise payment through your employer for example). We can hold your place for up to four weeks, if we have not heard from you after this time, we may need to cancel your reservation so other people can attend the training.
Course Beetle is an approved supplier for NHS Trusts, Local Authorities and Schools.
Booking for this course has not gone live yet, please check back soon!
toms, measure, Therapy Outcome Measures, therapy outcomes


